Track My Order

Keep up with your JordiMart order.

Sign in to your customer account to review your orders. Once an order has shipped, use the tracking link in your shipping confirmation for the latest carrier updates.

Customer account

View your order history.

Your account keeps your JordiMart orders in one place and makes it easier to review order details after checkout.

Open my account

How tracking works

Three simple ways to check your order.

Order information becomes more detailed as your purchase moves from confirmation through fulfillment and carrier delivery.

01

Check your order confirmation

After checkout, review your confirmation email for the order details and keep your order number available in case you need support.

02

Open the shipping email

When tracking becomes available, use the tracking link included in your shipping confirmation to view the carrier’s latest scan and delivery progress.

03

Sign in to JordiMart

If you ordered through a customer account, sign in to review your order history and the information associated with your purchase.

Order support

Need help locating an order?

Send your order number and the email used at checkout. Providing both helps us identify the correct order and respond with the most relevant information.

Tracking link not active yet Carrier tracking may take time to update after a shipping label is created.

No shipping email found Check spam or junk folders and confirm the email address used during checkout.

Delivery status looks unusual Include the order number and a short description of what you see in the tracking history.

Request order assistance

Complete the form below and include the order number from your confirmation email.

For your privacy, do not include payment card numbers or other sensitive payment information in this form.